TERMS & CONDITIONS

1. PREAMBLE

   This document constitutes an electronic record under the Information Technology Act, 2000, and its allied rules, including amendments thereto. It is generated by a computer system and does not require physical or digital signatures.

   In compliance with the Consumer Protection (E-Commerce) Rules, 2020, and other applicable Indian laws, this document outlines the Terms and Conditions (“T&C”), Privacy Policy, and User Agreement governing the access and usage of www.vedsudhanaturals.com (the “Website”), including its mobile versions and applications (collectively, the “Platform”).

   By accessing, browsing, or transacting on the Platform, or by availing any products/services of Vedsudha Naturals Private Limited (hereinafter “Company,” “We,” “Us,” or “Our”), you (the “User”) expressly agree to be bound by these T&C. If you do not agree, please refrain from using the Platform.

2. PRIVACY POLICY

   We are committed to safeguarding user privacy and ensuring transparent data practices. Our Privacy Policy, available on the Website, is incorporated herein by reference and governs the collection, storage, and processing of your personal data in compliance with applicable laws.

3. SHIPPING, RETURNS & REFUNDS

   All orders are subject to our Shipping Policy, Return Policy, and Refund Policy, available on the Website. Users are advised to review these policies before placing an order.

4. PRODUCT TERMS

   4.1 Order Acceptance & Usage

   • Orders placed via the Platform constitute an offer to purchase, subject to our acceptance.
   • Products are intended for personal, non-commercial use unless expressly authorized in writing by the Company.
   • We reserve the right to cancel, limit, or refuse orders suspected of violating these T&C.

   4.2 Product Information & Pricing

   • Product descriptions, images, and pricing are subject to change without notice.
   • While we strive for accuracy, discrepancies may occur. Product images are for illustrative purposes only.
   • The Company may modify, suspend, or discontinue any product without prior notice.

5. INTELLECTUAL PROPERTY RIGHTS

   5.1 Ownership

   • All trademarks, logos, trade names, and content on the Platform are the exclusive property of Vedsudha Naturals Pvt Ltd or its licensors, protected under Indian intellectual property laws.

   5.2 Restrictions

   • Unauthorized use, reproduction, modification, or redistribution of any content, including deep-linking or framing, is strictly prohibited without prior written consent.
   • For copyright-related concerns, contact: support@vedsudhanaturals.com.

6. USER ACCOUNT & CONDUCT

   6.1 Account Guidelines

   • Users may maintain only one registered account.
   • Accounts are non-transferable and must not be shared or sold.
   • You are responsible for maintaining confidentiality and all activities under your account.

   6.2 Prohibited Activities

   Users shall not:

   • Infringe intellectual property rights.
   • Post unlawful, defamatory, or harmful content.
   • Engage in spamming, phishing, or malware distribution.
   • Attempt unauthorized access to restricted areas.
   • Misrepresent identity or affiliations.

   Report security breaches to: +91-9630552025 or support@vedsudhanaturals.com.

7. USER-GENERATED CONTENT

   By submitting reviews, images, or other content, you grant the Company a perpetual, royalty-free license to use such material. You warrant that the content is original and does not violate third-party rights.

   We reserve the right to remove or modify user content without notice.

8. TAXATION

   All applicable taxes (GST, etc.) will be levied as per Indian tax laws and reflected in the final invoice.

9. INDEMNIFICATION

   You agree to indemnify and hold harmless the Company from any claims arising out of:

   • Misuse of the Platform.
   • Breach of these T&C.
   • Violation of third-party rights.

10. DISCLAIMERS & LIMITATIONS

    10.1 No Warranty

    • The Platform and products are provided “as is” without warranties of merchantability, fitness, or accuracy.

    10.2 Health Disclaimer

    • Product information is for educational purposes only. Consult a healthcare professional before use.

    10.3 Limitation of Liability

    • Our maximum liability for any claim shall not exceed INR 5,000 or the product’s purchase value, whichever is higher.

11. FORCE MAJEURE

    We shall not be liable for delays or failures due to unforeseen events (natural disasters, cyberattacks, government actions, etc.).

12. GOVERNING LAW & DISPUTE RESOLUTION

    • These T&C shall be governed by Indian law.
    • Any disputes shall be subject to the exclusive jurisdiction of courts in [Company’s Registered City/State].

13. GENERAL PROVISIONS

    • Amendments: We may modify these T&C at any time. Continued use constitutes acceptance.
    • Waiver: Failure to enforce any clause does not waive our rights.
    • Contact: care@vedsudhanaturals.com or +91-9630552025 (Mon–Fri, 10 AM–6 PM IST)